Best Practices for Hiring Security Guards
In an era where safeguarding people, property, and operations is more crucial than ever, selecting the right security personnel is essential. Whether you’re protecting a retail store, office building, or industrial facility, competent and reliable security officers can make all the difference. At Partisan Protective Services, we understand the importance of delivering professional, experienced, and fully licensed security guards who are trained to handle a wide variety of threats.
Here are our top tips for businesses when hiring security personnel:
1. Understand Your Security Needs
Before engaging a provider, define the specific security requirements for your premises. Do you need static guards for site protection, armed guards for high-risk locations, or mobile patrols for after-hours surveillance?
Understanding the types of security required—such as access control, concierge security, fire wardens, or loss prevention—ensures you select the right fit. For instance:
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Shopping centres may benefit from uniformed retail security officers with strong public interaction skills.
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Warehouses might require guards with knowledge of alarm systems and incident reporting.
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Construction sites often need mobile patrols and guards who understand WHS compliance.
"Choosing the right security personnel is essential to maintaining a safe and secure environment"
2. Verify Licenses and Certifications
In Australia, all security officers must hold valid state security licences. Always ensure your chosen provider complies with regulations and employs licensed staff.
Partisan Protective Services operates under NSW Master Security Licence M/L 000102543, demonstrating full compliance with SLED requirements. Additionally, check for certifications in:
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First aid and CPR
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Conflict resolution
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Crowd control
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Emergency response
3. Prioritise Experience and Training
Security isn’t just about presence—it’s about prevention and professional response. Ask how often guards undergo refresher training or if they’re familiar with emergency protocols, evacuation procedures, and access control systems.
Our armed guards and security teams complete advanced training in situational awareness, threat de-escalation, and incident reporting. Continuous education is a non-negotiable in our security program.
4. Look for Strong Communication Skills
The best security personnel are as effective with people as they are at observing threats. Guards should be confident communicators—capable of reporting incidents clearly, liaising with police or emergency responders, and calmly addressing public concerns.
At Partisan, our female security officers are especially skilled in enhancing customer service in retail environments, creating a welcoming but secure presence.
5. Check References and Reviews
Just as you would vet any employee, request testimonials or client references when hiring security guards. A professional security provider should be able to demonstrate consistent performance and positive outcomes.
Read our reviews on Google to see how businesses trust Partisan Protective Services for long-term site security and event protection.
6. Assess Technological Capability
Modern security relies on more than physical presence. Ensure your provider equips their guards with up-to-date technology, such as:
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Remote surveillance systems
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Body-worn cameras
Our guards are trained to manage back-to-base alarm systems and virtual security solutions, maximising efficiency and response times.
7. Match Security to Your Business Culture
Security personnel often serve as the face of your business. Whether you need armed security for a high-security facility or concierge officers for a hotel or corporate building, the team you choose should reflect your brand’s values.
Partisan works with clients to ensure our guards integrate seamlessly with workplace expectations—professional, respectful, and always alert.
8. Evaluate Adaptability and Problem-Solving Skills
Security threats are unpredictable. The ability to assess and react to evolving situations is a hallmark of effective security guards. Ask how potential providers train their teams to handle emergencies, deal with aggressive individuals, or manage evacuations.
Quick thinking, sound judgement, and a calm presence are qualities that should never be overlooked.
👮 Professional Security Solutions Tailored to You
Choosing the right security company isn’t just about ticking boxes. It’s about building a security program that works in real time, in real situations, with real professionals. Whether you need armed guards, access control solutions, or site-wide surveillance, Partisan Protective Services is here to help.
🔒 Secure Your Business with Confidence
At Partisan Protective Services, we deliver tailored security programs that include:
✅ Fully licensed and trained security guards
✅ Ongoing professional development for all staff
✅ Latest technologies for patrols, alarms, and surveillance
✅ Transparent, responsive customer service
✅ A team of dedicated fire wardens, concierge staff, and armed officers as required
We are proud to be ISO 14001 Certified, reflecting our commitment to safety, professionalism, and environmental responsibility.
For more information on how we can help you secure your business, Contact us today
